Get in Touch With Us
Got a question about one of our offshore casino reviews, spotted something that needs updating, or want to flag a concern? This page explains how to reach us, what we can help with, and what to expect once you've sent your message.
How to Reach the Team
Email is the best way to get in touch. Send your message to [email protected] and a real member of our editorial team will read it — we don't rely on automated replies to do the work for us. Where possible, tell us briefly what your message is about (a specific casino, a bonus term, a correction, general feedback) so we can route it to the right person and get back to you sooner.
We aim to respond within a couple of working days. During busier periods it can take a little longer, but every message gets a genuine reply.
What You Can Get in Touch About
- Questions about a review or rating — If anything in our coverage of a specific offshore casino, its bonus terms, or its payout process is unclear, ask us directly.
- Corrections — Offshore casinos change their bonuses, wagering requirements, licensing details and banking options fairly often. If you've noticed something on the site that looks out of date, we want to know.
- Content suggestions — If there's a topic around offshore or international casinos you'd like us to cover in more depth, tell us what's missing.
- Site or partnership enquiries — If you represent an operator, affiliate, or another site and want to discuss working together, introduce yourself and explain what you have in mind.
- Responsible gambling concerns — If you're worried about your own play, or someone else's, please say so in your message. We'll point you toward independent support resources, and you can reach the National Council on Problem Gambling helpline directly at 1-800-GAMBLER for confidential support at any time.
What We Can't Do From This Page
We're an independent review and comparison site — we don't operate any of the casinos listed here, hold player funds, or process deposits and withdrawals. If you have an issue with an account, a pending payout, or a bonus dispute at a specific casino, that has to be raised directly with that casino's own support team, since we have no ability to access accounts or intervene in transactions.
It's also worth remembering that the offshore casinos we cover are licensed outside the US and are not regulated by any US state gambling authority. That means the usual player protections you'd expect from a licensed US operator — segregated funds, formal dispute resolution, guaranteed payout timeframes — generally don't apply. Before signing up anywhere, check your own state's current stance on online gambling, since laws and enforcement postures vary and can change.
How We Handle Reader Feedback
Reader input genuinely shapes what we publish. If a bonus offer has changed, a payout took longer than our review suggested, or a casino's licensing status is different from what we've listed, flagging it helps us keep the rankings and reviews across the site accurate for the next person researching the same question.
We don't publish fabricated testimonials or reviews, and we won't invent figures or claims to answer a question we don't have solid information on. If we don't know something, we'll tell you that rather than guess.
A Reminder Before You Play
Everything on this site is intended for adults aged 21 and over. Real-money gambling carries a genuine risk of losing money, and offshore sites carry the added risk that a payout could be delayed or, in rare cases, refused, since they sit outside standard US regulatory oversight. Never gamble with money you can't afford to lose, and never chase losses. If gambling stops feeling like entertainment, free and confidential help is available around the clock through 1-800-GAMBLER.
Whatever the reason for reaching out — a correction, a question, or feedback on your experience — thank you for taking the time to contact us. We read every message and will follow up as soon as we can.